Raytec works with a proven group of technicians around the world.
Our technicians support our clients based on their area of origin so the actions to improve the functionalities of the machines are fast and efficient.
Our After Sales Department in Parma and Woodland coordinate technical interventions and assistance, supports remote services, and manages sales and logistics of spare parts.
REMOTE ASSISTANCE
RayAction is Raytec Vision’s technical assistance service to guarantee customers remote technical support on installed machines.
Thanks to RayAction, Raytec Vision is able to provide an efficient technical assistance service both to its operators present all over the world, and directly to the customer to monitor the performance and solve any problems on the machines installed.